Cancellation of journey ticket is allowed subject to the following conditions: |
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Cancellation and refund rules have been relaxed and are made passenger friendly. The revised rules came into effect from 1st September 2001. |
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Notice of Cancellation |
Amount deducted |
| More than 48 hrs before the Sch. Dep. of The bus | Only reservation charges. |
| From 48 hrs. before and upto 24 hrs. before the Sch. Dep. Time of the bus | 10% of the actual fare + reservation charges. |
| From 24 hrs. before and upto 2 hrs. before the Sch. Dep. Time of the bus | 25% of the actual fare + Reservation charges. |
| upto 1 hr. before Sch. Dep. of the bus at the Origin (Paper tickets through agents, e-tickets...) | 50% of the actual fare + Reservation charges. |
| Within 1 hr of Sch. Dep/ After Sch. Dep of the bus at the Origin (Paper tickets through agents, e-tickets...) | No Refund |
| Upto Sch. Dep Time of the bus ( For printed stock tickets purchased in RTC Bus Stations) | 50% of the actual fare + Reservation charges. |
| upto 1 hr. after Sch. Dep. of the bus ( For printed stock tickets purchased in RTC Bus Stations) | 75% of the actual fare + Reservation charges. |
| After 1 hr. of Sch. Dep of the bus( For printed stock tickets purchased in RTC Bus Stations) | No Refund |